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Common questions
Can I download VoiceFlow for macOS now?+
Yes. VoiceFlow 0.3.37 supports Apple Silicon (arm64) and is available on the download page. The package is ad-hoc signed and not notarized, so right-click → Open on first launch, or run xattr -cr /Applications/VoiceFlow.app if Gatekeeper blocks it.
What is the default shortcut?+
New Windows users default to Right Alt: press once to start recording and again to finish; VoiceFlow exclusively captures that key. Use F5 if you need AltGr for special characters. Upgrades preserve the existing shortcut.
Can I still use the phone microphone when the PC joins the phone's hotspot?+
Yes. When your PC connects to the phone's hotspot, VoiceFlow treats the default gateway as the phone and connects directly without extra setup; on the same Wi-Fi it works as before.
When does the 30-day Pro trial start?+
It starts automatically when a new user registers and activates a device. No payment method is required, and the trial quietly becomes Free when it ends.
How does the Free allowance work?+
Free includes 30 minutes of recorded transcription each week. Exact reset timing and usage guidance will be published before launch.
Does VoiceFlow record automatically?+
No. You explicitly start each recording with a shortcut, and the desktop status capsule shows the active stage.
Is my voice content stored?+
By default only derived metrics such as usage statistics are reported; original transcripts are not uploaded. Recognition and refinement run through the managed gateway, and the original text stays on your device.
